Knnglpkhochvtchccngvic

Hoch nh lmtqutrnhnnhnhngmctiuvxcnhbinphpttnhtthc
hin nhng mc tiu . Ti liu lp k hoch ca cc nh qun l cp trung v cp cao.
Rtcnthittrongvicnhhngcngvicvkinhdoanhcacngty.

1.Khinim

Hoch nh lmtqutrnhnnhnhngmctiuvxcnhbinphpttnhtthc
hinnhngmctiu.
N lin h vi nhng phng tin cng nh vi nhng mc ch. Tt c nhng ngi
qunlulmcngvichochnh.

2.ngha

Tduychthngtinliucctnhhungqunl
Phihpmingunlccatchchuhiuhn.
Tptrungvoccmctiuvchnhschcatchc.
Nmvngccnhimvcbncatchcphihpviccqunlvinkhc.
Snsngngphviphvinhngthayicamitrngbnngoi
Phttrinhuhiucctiuchunkimtra.

3.Lmthnoxcnhcngvic?

Khibtumtcngvicmi,lmthnotrinkhaicngvichonho?
Nu bn khng c phng php xc nh y cc yu t, bn c th b st nhiu
nidungcngvic.chnhlmtlhngtronghochnhcngvic

PHNGPHPXCNHNIDUNGCNGVIC(5WH2C5M)
Xcnhmctiu,yucucngvic1W(why)
Xcnhnidungcngvic1W(what)
Xcnh3W:where,when,who
Xcnhcchthcthchin1H(how)
Xcnhphngphpkimsot1C(control)
Xcnhphngphpkimtra1C(check)
Xcnhngunlcthchin5M

3.1Xcnhmctiuyucu(Why)

Khiphilmmtcngvic,iuutinmbnphiquantml:
Tisaobnphilmcngvicny?
Ncnghanhthnovitchc,bphncabn?
Huqunubnkhngthchinchng?
Why (ti sao?) l 1W trong 5W. Khi bn thc hin mt cng victhiuutinbnnn
xemxtchnhlwhyvinidungnhtrn.
Xc nh c yu cu, mc tiu gip bn lun hng trng tm cc cng vic vo mc
tiuvnhgihiuqucuicng.

3.2Xcnhnidungcngvic(What?)

1W=what?Nidungcngviclgi?
Hychraccbcthchincngviccgiao.
Bnhychcrng,bcsaulkhchhngcabccngvictrc.

3.3Xcnh3W

Where:u,cthbaogmcccuhisau:

Cngvicthchintiu?
Giaohngtiaimno?
Kimtratibphnno?
Testingnhngcngonno?

When:Cngvicthchinkhino,khinothgiao,khinoktthc

xc nh c thi hn phi lm cng vic,bncnxcnhcmckhncp

vmcquantrngcatngcngvic.
C4loicngvickhcnhau:
+Cngvicquantrngvkhncp,
+Cngvickhngquantrngnhngkhncp,

+Cngvicquantrngnhngkhngkhncp,
+Cngvickhngquantrngvkhngkhncp.
Bnphithchincngvicquantrngvkhncptrc.

Who:Ai,baogmcckhacnhsau:

Ailmvic
Aikimtra
Aihtr.
Aichutrchnhim

3.4Xcnhphngphp1H

Hlhow,nghalnhthno?Nbaogmccnidung:
Tiliuhngdnthchinlg(cchthcthchintngcngvic)?
Tiuchunlg?
Nucmymcthcchthcvnhnhnhthno?

3.5Xcnhphngphpkimsot(Control)

Cchthckimsot(control)slinquann:
Cngviccctnhg?
Lmthnoolngctnh?
olngbngdngc,mymcnhthno?
Cbaonhiuimkimsotvimkimsottrngyu
(XemchititquatiliuvMBPphngphpqunltheoqutrnh)

3.6Xcnhphngphpkimtra(check)

Phngphpkimtra(check)linquannccnidungsau:
C nhng bc cng vic no cn phi kim tra. Thng thng th c bao nhiu cng
victhcngcnslngtngtccbcphikimtra.
Tn sut kim tra nh th no? Vic kim tra thc hin 1 lnhaythngxuyn(nu
vythbaolumtln?).
Aitinhnhkimtra?
Nhngimkimtranoltrngyu?
Trong DN khng th c y cc ngun lc tin hnh kim tra ht tt c cc cng
on,dovychngtachtinhnhkimtranhngimtrngyu(quantrngnht).
im kim tra trng yu tun theonguyntcPareto(20/80),tclnhngimkimtra
nychchim20%slngnhngchimn80%khilngsaist.

3.7Xcnhngunlc(5M)

Nhiu k hoch thng ch chtrngncngvicmlikhngchtrngnccngun

lc,mchcngunlcmimbochokhochckhthi.
Ngunlcbaogmccyut:

Man=ngunnhnlc.
Money=Tinbc.
Material=nguynvtliu/hthngcungng.
Machine=mymc/cngngh.
Method=phngphplmvic.

a.Man,baogmccnidung:
Nhng ai s thc hin cng vic, h c trnh , kinh nghim, k nng, phm cht,
tnhcchphhp?
Aihtr?
Aikimtra?
Nucnngunphngngathcngunlcconngihtrkhng?

b.Material=nguynvtliu/hthngcungng,baogmccyut:
XcnhtiuchunNVL.
Tiuchunnhcungng.
Xcnhphngphpgiaohng
Thihngiaohng.

4.Phnloi
Hochnhchinlc.
Hochnhtcnghip.
Hochnhdn.
Mctiu.
Hochnhnm.
Hochnhthng.
Hochnhtun.

4.1Hochnhchinlc
cim
Thihn:vinm
Khunkh:rng
Mctiu:tchitit

Qutrnhcbncahochnhchinlc
Nhnthccchi
Xcnhccmctiu
Phttrincctin
Xcnhccphngnlachn
nhgiccphngn.
Lachnphngn
Hochnhcckhochphtr
Lnghabnghochnhngnqu

uracahochnhchinlc:
Mtbnkhochkinhdoanh

Khochphttrincngty.

4.2Hochnhtcnghip
cim
Thihn:ngy,tun,thng
Khunkh:hp
Mctiu:chititxcnh

uracahochnhtcnghip:

Hthngtiliuhotngcatchcnh:
Ccloistay,cmnang.
Quytrnhhotng
Ccquynh
Hngdncngvic
Ccbiumu
Cckhochthchinmctiu,dnngnhn.

4.3Hochnhdn
Xcnhccyucucadn.
Xcnhccquytrnhcbn.
Xcnhngunlccungcpchodn.
Xydngkhochthchindntheosgantt

4.4Mctiu:
(Phnny,bnthamkhotheoknngqunltheomctiu)
Phnloimctiu
iukincamctiu
Lpkhochthchinmctiu:

4.4.1Phnloimctiu
Mctiucpcngty,bphn,cnhn
TheoPeterDrucker,mctiucacngtyxptngnhnndihnnhsau:
+Tntivtngtrng.
+Linhun
+Phnbccngunlcvriro
+Nngsut
+Vithcnhtranh
+Phttrinngunlc
+Phttrincngngh
+Trchnhmxhi.

4.4.2iukincamctiu:
iukincamctiuphimboyucucanguyntcSMART
Specificcth,dhiu
Measurableolngc

Achievablevasc.
Realisticsthct.
Timeboundcthihn.

a/Specificcth,dhiu
Chtiuphicthvnnhhngchocchotngtrongtnglai.
ng ni mc tiu ca bn l dn u th trng trong khi i th ang chim 40 % th
phn.
Hy t mc tiu chim ti thiu 41% th phn, t bn s bit mnh cn phi c t
baonhiu%na.

b/Measurableolngc
Chtiunymkhngolngcthkhngbitctchaykhng?
ng ghi:phitrlithcakhchhngngaykhicth.Hyyucunhnvintrli
thngaytrongngynhnc.

c/Achievablevasc.

Ch tiu phi c tnh thch thc c gng, nhngcngngtchtiuloikhngth

tni.
Nu bn khng c ging ca tri ph th ng t ch tiu tr thnh siu sao. Gi trng
lngmcltng45kgcthvaschn.

d/Realisticsthct.

y l tiu ch o lng s cn bng gia kh nng thc hin so vi ngun lc ca

doanhnghipbn(thigian,nhns,tinbc..).
ng t ch tiu gim 20 kg trong mt thng t trng lng l tng 45 kg trong
vngmtthng,nhvylkhngthct.

e/Timeboundcthihn.

Micngvicphicthihnhonthnh,nukhngnsbtrhon.
Thi gian hp l gip bn va t c mc tiu li va dng sc cho cc mc tiu
khc.

4.4.3Khochthchinmctiu(gantt)
Cthsdngccbiutinlpkhoch
MttrongnhngcngcrthiuqulphnmmMicrosoftproject.

4.5Hochnhkhochnm
Ngunthngtintlpkhochnmbaogm:
Tchinlccacngty.
Tccdnthamgia
Tmctiucacngtyvmctiubphndocngtygiao.
Tccnhimvtheochcnngnhimvbphn.

Nidungcakhochcngtcnm:
Nidungccmctiucngvic.
Thigianthchin.
Mc quan trng cacccngvic(gipbphncthttrngtmvocngtc
novnhgicngviccuinm).

4.6Hochnhkhochthng:
Ngunthngtinlpkhochthng
Cccngvictrongkhochnm.
Cccngvicthngtrccntnti.
Cccngvicmiphtsinhdocngtygiao.
Nidungkhochthng
Cccngvicquantrngtrongthng
Phncccngviccthgm:nidungcngvic,thigianthchin,ngithchin.
Cccngvicchaxcnhclch(nhngphilmtrongthnghoclmtrongthng
sau).

4.7Hochnhkhochtun
Ngunthngtinlpkhochtun:
Cccngvictrongkhochthng.
Cccngvictrongtuntrcchathchinxong
Cccngvicmiphtsinhdocngtygiaothm.

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