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  • PHÂN TÍCH THIẾT KẾ HỆ THỐNG QUẢN LÝ

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    Lê Văn Phong
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    37 views17 pages

    PHÂN TÍCH THIẾT KẾ HỆ THỐNG QUẢN LÝ

    Uploaded by

    Lê Văn Phong

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 17

    LOGO

    TRNG I HC HNG C

    PHN TCH THIT K H THNG QUN L KHCH SN

    GVHD: Trnh Th Anh Loan Nhm SV: H K11_Ton Tin

    NI DUNG BO CO
    1
    2 3 Mc ch v phm vi ti Qu trnh hot ng ca khch sn S phn cp chc nng

    4
    5 6 7

    S lung d liu mc ng cnh S lung d liu mc nh M hnh ERD M hnh d liu quan h
    Mt s form ca chng trnh

    MC TIU V PHM VI TI
    Mc tiu :
    Da vo cc kin thc hc mn phn tch thit k h thng v c s d liu kha lun s phn tch thit k h thng qun l khch sn nhm mc ch to mt h thng qun l vic kinh doanh ca mt khch sn bao gm cc chc nng: - Qun l thu phng - Qun l tr phng - Qun l dch v - Qun l k thut - Qun l nhn s - Qun l ti chnh - Qun l bo co Phm vi ti : ti c thc hin trn c s l thuyt lm nn tng pht trin thnh mt ng dng qun l khch sn hon chnh

    QU TRNH HOT NG CA KHCH SN


    Qu trnh thu phng ca khch :
    Khi khch c nhu cu thu phng th khch s lin h vi b phn l tn thuc qun l thu phng t phng(Khch c th t phng trc hoc n thu phng trc tip ti khch sn). B phn l tn s tip nhn v cp nht thng tin t khch, sau s lp phiu ng k v sp xp phng ph hp vi yu cu ca khch. Qu trnh s dng dch v ca khch - Khi khch yu cu s dng cc dch v ti khch sn th nhn vin phi c nhim v gii thiu cc dch v ca khch sn. Nu khch c nhu cu s dng dch v th b phn l tn s lp phiu ng k dch v cho khch v sau s thng bo li cho b phn qun l dchv Qu trnh tr phng ca khch : Khi khch tr phng th mi th tc s din ra phng l tn.B phn l tn s lp chi tit phiu thanh ton cho khch sau s bo co ln b phn k ton.Ngoi ra khi khch tr phng th b phn bung phng s phi kim tra phng

    S PHN CP CHC NNG


    QUN L KHCH SN

    QL thu phng KT trng thi phng KT thng tin khch

    QL tr phng

    QL dch v

    QL k thut

    QL nhn s

    QL ti chnh

    Bo co

    KT trng thi phng Nhn phng

    QL danh sch dch v Nhn phiu y/c dch v ng k dch v cho khch

    KT thng tin thit b Thm thng tin thit b Sa thng tin thit b Xa thng tin thit b

    KT thng tin NV Thm thng tin NV Sa thng tin NV Xa thng tin NV

    Lp ha n Thanh ton tin phng Thanh ton tin dch v

    Bo co ti chnh Bo co tng hp

    Lp phiu thu
    Giao phng

    S LUNG D LIU MC NG CNH


    Ha n KHCH HNG Tt phn hi Text Tt ch o

    Phiu thu phng _dkdv

    BAN LNH O

    QUN L KHCH SN
    Bin bn bo co

    Thng tin khch, TT phng cn thu Tin

    Tt y/c bo co Lng NHN VIN

    Thng tin c nhn

    S LUNG D LIU MC NH
    Phng

    Phiu thu phng


    1

    QL THU Gi PHNG ph ng

    Tt c nhn Tt phng cn thu

    Tt phng, tin Chp nhn

    QL TR PHNG NHN VIN Tt nv Tt y/c


    5

    T chi

    KHCH HNG
    Phiu thu phng,gi

    gi phng Ds dch v

    gi dch v Phiu dkdv , tin Phiu KDV

    Ti n

    Ha n

    QL NHN S
    6

    Bo co
    Nhn vin

    QL DCH V

    Dch v khch s dng

    gi dv

    QL TI CHNH Ds dch v

    Ha n

    Thng tin phng khch thu 4

    Bb bo co
    Thit b

    BO CO BAN LNH O y/c bo co

    QL THIT B

    Tt thit b

    M HNH ERD
    B PHN B PHN
    HA N DCH V

    Qun l

    Lp

    Thanh ton

    S dng

    NHN VIN NHN VIN Lp

    PHIU K

    KHCH HNG ng k

    LOI PHNG

    Thu c

    PHNG Gm

    THIT B

    M HNH D LIU QUAN H

    MT S FORM CHNH CA CHNG TRNH


    Form ng nhp

    FORM MENU CHNH


    Form tm kim thng tin

    Form qun l thng tin khch hng

    Form tm kim thng tin phng

    Form ng k phng cho khch

    Form ha n thanh ton tin dch v

    Kt lun
    Qua kho st v tm hiu v khch sn Sao Mai, nhm thc tp chng em thu c nhng kt qu sau: - Hiu c quy trnh hot ng, h thng hot ng ca khch sn. - Tm hiu v h thng ang hot ng ca khch sn, tm ra u, nhc im v bin php khc phc cho h thng. - Thit k c h thng qun l thng tin mi cho khch sn. - ti thc hin th hin mt s chc nng chnh p ng yu cu v mc ch ca mn hc.

    LOGO

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