- THE COMPETITIVENESS OF VIET NAM TELECOMMUNICATIONS SERVICE CORPORATION IN THE INDUSTRIAL REVOLUTION 4.0. - Abstract: Today, along with the general development in the fields of science and technology, the telecommunications industry has been one of the most important economic branches of the country. - In this article, the author analyzes the current situation and offers some solutions to improve the competitiveness of the Telecommunications Services Corporation before the impact of the industrial revolution 4.0.. - The competitiveness of the enterprise is to demonstrate the strength and advantages of the enterprise compared to competitors in the best satisfaction of customer requirements for higher and higher profits. - Thus, the competitiveness of the enterprise must first be created from the power of the business. - separately but need to be evaluated and compared with the Competitive partners operating in the same field, the same market.. - In this study, the author uses qualitative research methods to assess the current situation and makes some recommendations to improve the competitiveness of the Telecommunications Services Corporation before the impact of the public revolution. - The figures are provided by the Corporation.. - The author also compared the field of post and telecommunication with other services to assess the opportunities and challenges of the telecommunications industry before the impact of the industrial revolution 4.0.. - Status of competitiveness of Telecommunication Service Corporation 3.1.1. - In 2019, under the general difficult conditions of the economy, the fierce competition of the telecommunications marke-information technology and the context of urgently implementing the Restructuring Project, the Corporation continued to implement. - With many synchronous business solutions and great efforts, in 2019, the Corporation achieved a total revenue of VND 101,055 billion, reaching 104% of the plan, equal to 106% compared to the performance in 2018. - of the plan, equal to 112% compared to the implementation in 2018. - total state budget remittance reached 5,850 billion VND, reaching 103.5% of the plan, equal to 118% compared to that in 2018 with the same period profit of the dependent accounting unit.. - Meanwhile, Military Telecom Corporation (Viettel) in 2019, this unit achieved revenue of 196,650 billion VND, reached 104% of the plan, up 20% compared to 2018. - Profit before tax reached 40,532 billion VND, equal to 103% of the plan, up 10.5% compared to 2013. - profit after tax reached 31.459 billion, reaching 105% of the plan, up 15%. - Viettel also contributed 15,434 billion Dong to the State budget, reaching 104% of the plan. - As for MobiFone, last year, despite being heavily influenced by the separation from the Corporation, this enterprise achieved a total revenue of VND 36,605 billion, equaling 101.4% of the year plan. - Although this revenue decreased by 7.3% compared to 2018, profit before tax increased by 5.2% to VND 7300 billion and equal to 100% of the year plan. - Market share. - In addition to the achieved results on the financial indicators, the corporation's market share of post and telecommunications services compared with its competitors is always affirmed in the leading position in the market.. - Market share (subscribers) of enterprises providing broadband Internet access services (fixed and mobile). - In recent years, although there are many unfavorable factors, the Corporation has always strived to fulfill the objectives and tasks set out. - This result shows a part of management capacity of the Board of Directors of the Telecommunication Service Corporation and the determination of the Corporation's staff. - The Board of Directors of the Corporation has always been close to the grassroots level, promptly removed the problems and difficulties of the member units. - The functional management boards have done a good role of advisory, acumen, flexibility in the management and management. - The management team is regularly trained to improve the capacity and qualifications at home and abroad to acquire advanced management experiences applied to the Corporation's production practices.. - has been continuously issued, amended and perfected, showing the management capacity of the leaders very closely to business activities, creating effective management tools in production administration.. - Decentralization and expansion of initiative have been associated with the responsibilities of the leaders of units. - About pricing policy: The Corporation has been more proactive in proposing and handling issues on postage and telecommunications services, flexibility in response to market fluctuations, attracting customers, improving product quality. - In addition, the Corporation has proposed price options in the direction of management by charge frames, in accordance with the regulations of the state for enterprises with a controlling market share, creating a flexible initiative in production. - business activities and in the application of customer classes, strengthening decentralized price management for service owners. - At the same time, the Corporation has been more proactive in negotiating, connecting with other telecommunications businesses, expanding cooperation in the common use of infrastructure. - In addition, the Corporation has implemented regulations on connection charges, guiding member units to implement mechanisms related to control and payment of connection charges.. - the Corporation's reputation and the brand of services continue to be developed, confirmed specified. - In addition, advertising activities of post and telecommunication services have improved, innovated, and public relations have been improved in various forms, contributing to the establishment of the prestige, closeness and reliability of enterprises.. - In addition to promotional activities, the Corporation has implemented flexible sales measures on the basis of compliance with the provisions of the law: issuing commission discounts on the sale of prepaid cards. - In order to improve business efficiency in a competitive environment, linking businesses with markets and customers, the Corporation has organized a marketing and sales mechanism suitable to the size of each unit. - Up to now, 100% of the member units have established rooms, payment teams, sales teams and specialized staff. - fulfilling commitments to support and contracts with large customers in the development of wide area networks such as the system of commercial banks, People's Committees of big provinces, cities, industrial parks.... - It can be said that, when it comes to telecommunications and post services, most people understand that it is attached to the post office and attached to the Corporation. - Culture – the identity of the Corporation is manifested by the Gold Star Medal, Labor Hero of the renovation period. - because the Corporation is a large state corporation with high reputation, it is very convenient in creating the so–called "trustworthy". - in the market. - Users feel more confident when using financial services provided by the Corporation. - For example, postal savings service, separate insurance postal services for the Corporation's internal customers (stable and stable markets) and other customers to ensure the General's activities. - companies from provinces and cities and the Corporation's overall operations are always highly secure for customers using the postal and telecommunication services.. - This is also an outstanding advantage of the Corporation.. - Because it is a state-owned enterprise and a traditional service provider, the Corporation has more advantages in attracting domestic and foreign investment capital because investors believe in the ability. - Profit of the Corporation and financial security when doing business with the Corporation. - The Corporation has always implemented well the brand identity program, along with activities, customer care programs, advertising, sales promotion, media, newspapers to help improve the reputation and position and the Group's image is close, friendly to customers both domestically and internationally.. - According to VNR500 Ranking – Top 500 Vietnam's largest enterprises in 2018 organized by Vietnam Assessment Report Joint Stock Company (Vietnam Report) in collaboration with VietNamNet Electronic Newspaper, the Corporation continues to be in the top 10 enterprises. - Thus, in 8 years from 2010 to 2018, the Corporation has continuously been in the top 10 of this Ranking Table.. - Also in 2018, the Corporation is the only Vietnamese telecommunications enterprise to be ranked in the "Top 100 famous ASEAN brands 2018". - This is a voting program organized by the Vietnam Association of Science and Technology in cooperation with the Ministry of Information – Culture – Tourism and the Ministry of Industry and Trade of Laos.. - Impact of industrial revolution 4.0 on the Corporation's competitive strategy. - Compared to the previous three industrial revolutions, the Fourth Industrial Revolution is considered to have a faster and more widespread diffusion, with greater influence on many industries and fields, affecting the large population. - more people in the world. - People have closer access to the government to oversee and comment. - while the government will also have stronger tools to improve operational efficiency, as well as to strengthen its management and leadership with the people. - Some impacts of Industry 4.0 on the Corporation:. - This is the foundation for developing cloud computing technology and the ability to analyze, calculate and extract data to serve the business and production activities of enterprises, as well as in economic management – society of government agencies.. - In Industry 4.0, the database systems, devices accessing and connecting to the Internet are getting bigger and more popular, the illegal attacks and intrusions of networks, databases, smart devices. - Some solutions to improve the competitiveness of the Telecommunications Service Corporation in the near future. - To thoroughly use the Corporation's capital resources such as balancing the use of capital for production and business activities and capital construction investment to ensure effective and proactive activities. - convert loan capital to the most efficient reinvestment capital source. - Increasing the attraction of investment capital: In order to stand firm in the integration competition, especially in the context of business entering a new stage – the "take-off". - period of the post and telecommunications industry, the Corporation needs a huge amount of capital to invest in infrastructure, network development, products and markets, in which investment should be focused on modern technologies to be able to provide quality products and services. - Therefore, the corporation needs to take advantage of the advantages of a large and prestigious group in Vietnam to attract investment capital from diversifying forms of capital mobilization such as commercial credit, equitization, joint venture, association. - In addition to mobilizing and using the above capital sources, the corporation as the largest D. - In order to limit the disadvantage of capital and the efficiency of capital use in this market area of the corporation.. - managing cash flow at member units: Strengthening supervision and strict management of outstanding debts, bad debts, and collecting debit fees, contributing to the financial health of the Group. - outstanding debts between the member units of the Development Cooperation and the Labor Credit Union are quickly reviewed, compared and settled. - synchronously combine many positive and close measures, remove difficulties, accelerate the settlement of investment capital, and completely handle the outstanding works of the previous period.. - Streamline the first-class mail network in the direction of increasing the use of. - Review and systematize all existing regulations, professional regulations, supplement and build new ones in the direction of computerization, simplification of procedures and publications. - For telecommunication and Internet network: In order to improve the quality of telecommunication and Internet networks, the corporation needs to regularly invest, upgrade and expand network capacity, using advanced modern technologies to ensure network quality and information is continuous, smooth, shorten service time. - In addition, the corporation needs to develop and improve network quality standards and standards to ensure timely network exploitation, handling and troubleshooting. - Compare these indicators with the corresponding targets of the competitors, find out the points that the competitors are more than themselves to find remedies. - In addition, the corporation also needs to well organize the work of testing, maintaining and maintaining the network and service quality. - Focusing on R&D is an important and regular task that leading telecom groups in the world perform to launch new products to market, propose organizational improvement solutions. - Production to improve competitiveness compared with competitors. - Therefore, the corporation needs to focus on improving the existing R&D capacity by:. - Continue to improve the system of regulations, guidelines for synchronous, comprehensive and highly feasible R&D activities to attract, encourage and motivate research teams to maximize their creativity and creation, launch science and technology products to meet demands;. - Building close relationships between the corporation and its agents to identify issues that need to be researched and solved arising from units, disseminating research results, solutions and measures to overcome difficulties, problems of units;. - Industry 4.0 will surely create many opportunities in improving technology level, improving production capacity, competing product chains, creating attractive and potential investment opportunities in the field of digital technology, Internet. - In order to improve the competitiveness, the telecom service corporation needs to synchronously implement the above solutions as well as well implement the competitive strategy in the coming time.. - Nguyen Huu Thang (2009), Competitiveness of Vietnamese enterprises in the current trend of international economic integration, National Political Publishing House, Ha Noi.. - Dang Duc Thanh (2010), Improving the competitiveness of enterprises in the integration period, Youth Publishing House, Ho Chi Minh city.
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