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- button at the bottom of the screen..
- After inputting all required fields into the answer form, print it out and submit it to the.
- According to the Toyota company philosophy, is the customer, dealer, distributor, or manufacturer given top priority?.
- Q-2 Which one of the following statements about the Toyota Quality Service activity is true?.
- The basic tasks of the technicians are to directly receive requests from customers and to perform the work accordingly..
- If additional work is needed, the technician reports it to the service advisor, who discusses it with the customer before giving the go-ahead to the technician..
- The basic tasks of the technicians are to perform maintenance and repair work and a final inspection upon completion..
- Q-3 Select the appropriate basic job of the technicians from following the statements..
- Q-4 Which one of the statements below is true about the following basic workflow in a workshop?.
- Q-5 Which one of the following statements is true about a hazardous operation?.
- Q-6 Which one of the following statements about accidents is true?.
- The service reception area is kept clean in order to give a good impression to the customers..
- The workplace that is out of the view of the customers does not need to be kept clean..
- Q-7 Which one of the following statements is true with respect to the concept of 5S?.
- ones, and to store the unnecessary ones in an area of the workplace that does not interfere with work..
- SHITSUKE (self-discipline) is a training effort to compel the employees to observe the rules of the organization..
- Q-8 Which one of the following statements is true with respect to the concept of 5S?.
- Q-9 Which of the following concerning the inspection/replacement schedule is true?.
- Q-11 Which of the following illustrations lights up when brake fluid level is low?.
- All of the bulbs of a vehicle have the same wattage regardless of the place where they are used on the vehicle..
- Q-12 Which one of the following statements is true about periodical maintenance items?.
- button and then submit the print out to the instructor by FAX..
- In such cases, please print out the answers using the print function of the browser (under "File")..
- pull-down menu at the top of the window and select.
- according to the file format that was instructed.

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