Có 32+ tài liệu thuộc chủ đề "Kỹ năng truyền đạt thông tin"
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When the Relationship Is Going Well. Your relationship with your boss can lead to your success or to problems.. You must demonstrate your strength and confidence in your abilities by managing the relationship with your manager—even when it is going well.. Issue: How to manage the relationship with your manager when the relationship is going well.. The manager wants to...
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The manager needs to in- spire trust before expecting to get it back. Employees also look for indications that the manager is ap- proachable, encourages and accepts their feedback, and stands up for them. The manager’s competence and clear-cut goals trigger credibil- ity. The actual act of delegating extends trust to the employee and leads to faith in the manager’s...
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as, ‘‘Almost there’’ or ‘‘Not quite’’ do not identify what is expected and what the employee needs to change.. Feedback is never about the person. It is about the behavior—action or inaction related to the expectation. Keep building the relationship be- tween you and the employee. Using a friendly, neutral tone of voice con- veys your intention to help the...
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So it put a ding in the finances as well as the relationship. As the employee garners a sense of accom- plishment, she is energized to persevere when times get tough.. Letting employees know where they stand, on a continual basis, re- duces fear of the unknown. It leads to no surprises on the performance appraisal and better performance throughout...
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and told her that her staff call her ‘‘The Queen. was the nature of the feed- back, Marcella did not know what it meant or what to do to fix it. Mark’s words made it sound as if all of the staff had problems with Marcella, when it was specifically Carol that had the problem.. If Mark had used the...
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asking coaching. If employees do not learn to take full control of their jobs, the manager’s time will be sucked away. The manager will have little time to do strategic thinking and the level of work appropriate to his or her position and grade. So although asking coaching takes more time initially, in the long run it saves time. Telling...
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Chunk it down into pieces if you are not comfortable delegating the whole task or project. But, one of the ways to increase trust is to set checkpoints and monitor progress along the way. They have asked, ‘‘How can I be more diplomatic in the way I request that something get done?’’. One thing to remember is that delegation is...
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Just because it is the usual way of doing things does not mean it provides the best communication, the most cost-effective method, the least-confusing way, or the best way to ensure all projects coordinate with each other. ‘‘Would someone on your staff be able to edit this proposal for me by the end of the week?’’. The employee may stray...
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Employee: ‘‘So accounting has not gotten back to me on that report. Manager: ‘‘Oh?’’. Employee: ‘‘No. This way we can be sure we understand the real meaning of what the person meant to say. It does not necessarily mean we agree with what the per- son said. These comments reflect what the direct report says or implies. Employee: ‘‘I’m not...
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It is the manager’s job to lead by example and facilitate communication in a way that creates a harmonious atmosphere free of unnecessary stress. Tip 噜 3. Bernie Haas, a former meeting coordinator at the San Francisco Cen- ter of the American Management Association (AMA), and I recently lunched to celebrate his retirement. A major factor has been the attitude...
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By being included, the employee’s commitment to his manager, the organi- zation, and the work itself expands. Goals, Job Descriptions, and Performance Standards. They are still necessary.. S–Distribute news releases (desired outcome). A–(manager and employee agree that they are attainable given the employee’s entire workload and the marketplace reali- ties). Job Descriptions. Job descriptions tell people what their duties are....
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K năng làm vi c c n thi t cho SV m i ra tr ỹ ệ ầ ế ớ ườ ng. Và đ s m thành công, b n c n th hi n cho nhà tuy n d ng th y nh ng kh ể ể ớ ạ ầ ể ệ ể ụ ấ ữ ả năng c...