- Summarization of the essay Full name: Nguyen Quoc Tuan Class: Master of business administration 2004-2006 Topic: Some methods in a bid to perfect the activity of quality management at Thai Nguyen Construction and Concrete Joint-Stock Company Outline: 1. - Content Chapter 1: Basic theories on quality management - Quality: definition, characteristic features, quality requirements - Quality management: definition, content, roles, rules on quality management. - Methods on quality management - Quality management system Chapter 2: Real situation on quality management at the company - Introduction - Real situation on quality management at the company - Procedures and models system on quality management in the company - Sources of facilities in a bid to implement the quality management works - Quality management works at the company - Results from quality management system - Valuations on quality management situation in the company Chapter 3: Promotion of some measures in a bid to perfect quality management system in the company - Education of quality management - Division from technology-inspect of products quality and equipment bureau into two bureaus: technological bureau and quality management bureau - Innovation of technological equipment - Quality improvements by applying PDCA circle and statistical methods in the quality management in the company - Establishment of quality cultures in the company - Implementation of some methods in a bid to minimize environmental pollution 3
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