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WEB-BASED EDI. Web-based EDI uses the capabilities of the Web and Internet technology as a low-cost, publicly accessible network with ubiquitous con- nectivity, which does not demand any particular network architecture (Goldfarb &. Angeles (2000) describes the utilisation of the Internet as an EDI channel, as leading to the democratisation of e-commerce.. 2QHRIWKHEHQH¿WVRI;0/LVWKDWHYHU\RQHLQ the supply chain can work with the...
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Christiaanse, E., &. Christopher, M., &. Degen, W., Heller, B., Herre, H., &. Retrieved October 16, 2005, from http://. from http://www.itknowledgebase.net//books/60/. The rhetoric and reality of supply chain integration.. What is the right supply chain for your product? Harvard Business Review . CPFR: An emerging supply chain tool. Fu, S., Chung, J.-Y., Dietrich, W., Gottemukkala, V., Cohen, M., &. The...
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Main subsystems of the existing ERP system at Valvex. ERP system generates manufacturing tasks. It is time-consuming to look for correct inventory in the warehouse. The operational processes improved substantially after the ERP system was implemented. Warehouse operation, one of the most critical components in the overall process, was also not managed well. In the next section we will discuss...
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The project management team consisted of project managers from all three organizations involved: Valvex, Entreplan (ERP provider), and Excelvision (e-SCM provider).. The team reported to the vice general manager RI 9DOYH[ 7KH PDQDJHPHQW WHDP GH¿QHG WKH scope of the project very clearly. Plans were made to execute necessary functional changes in the existing busi- ness processes, aligning them with the...
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The chapter investigates reasons for non-adoption of the Bizewest portal and outlines the lessons that might be learned from this. Management decisions to implement new technology, in this case, a business-to-business portal, must take account of the likely adoption and use of this technology, and take necessary steps to ensure that it is adopted and used to full advantage. 7KH...
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ACTOR-NETWORK THEORY. These are only some of the many heterogeneous components of an in- formation system. ANT offers this notion of heterogeneity to describe projects such as the Portal Project discussed in this chapter in which a local semi-government organisation has engaged an Internet Service Provider (ISP) and a computer software company to build a B2B por- tal for use...
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Towards an understanding of technology LQ WUDQVLWLRQ 7ZR FRQÀLFWLQJ WKHRULHV ,Q Pro- ceedings of the IRIS20 Conference, Information Systems Research, (pp. Information Systems. Pliaskin, A., &. Singleton, V., &. Actor-net- works and ambivalence: General practitioners in the UK cervical screening programme. Innovation and change in the information systems curriculum of an Australian university: A socio-technical perspective. Adoption of information technology...
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Internet, including particularly the IT already in place, and the IT skills in existence in the organi- VDWLRQ0HKUWHQVHWDO([WHUQDOLQÀXHQFHV have also been found to be important, and might include demands from customers and/or suppliers (Mehrtens et al., 2001), governmental pressure, and/or pressure from competitors (Scupola, 2003).. ,Q WKLV VWXG\ WKH EHQH¿WV EHLQJ UHDOLVHG IURP participation in the community Web site project...
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Daniel, E., &. Daniel, E., Wilson, H., &. Adoption of e-commerce by SMEs in the UK:. Herbig, P., &. Internet: The mar- keting challenge of the 20t h century. Marketing opportunities in the digital world. 0DUWLQ/ 0DWOD\+³%ODQNHW´DS- SURDFKHVWRSURPRWLQJ,&7LQVPDOO¿UPV6RPH lessons from the DTI ladder adoption model in the UK. Poon, S., &. E-commerce: The challenge for UK SMEs in the 21s...
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For example, Yahoo!. Similar to the off-line world, marketers are now applying different techniques to create better service experiences in the digital environment.. The focus of digital marketing is now shifting from creating transactions to creating service. Rapid response times to customer inquiries were recognized to be important for providing a posi- tive customer experience. Overall, the service perspective seems...
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of relationship. Being aware that a plethora of GH¿QLWLRQVH[LVWIRUWKHSXUSRVHRIWKLVFKDSWHU ZHIROORZ/LXDQG6KUXPDQGGH¿QHLQ- WHUDFWLYLW\DV³WKHGHJUHHWRZKLFKWZRRUPRUH communication parties can act on each other, on the communication medium, and on the messages DQGRQWKHGHJUHHWRZKLFKVXFKLQÀXHQFHVDUH synchronized.” The need for a clear distinction between relationship and ongoing interaction is postulated by Zolkiewski (2004), for example.. In summary, it can be ascertained that, while the importance of customer relationships remains...
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Communications of the ACM . Communications of the Association for Information Systems . 5HDOL]LQJ EXVLQHVV EHQH¿WV WKURXJK CRM: Hitting the right target in the right way.. Journal of Interactive Marketing . Hakansson, H., &. The burden of relationships or who’s next? In Proceedings of the IMP 11 th International Conference, Manches- ter, UK (pp. $SSO\LQJFROODERUDWLYH¿OWHULQJWR8VHQHW1HZV Communications of the ACM ....
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.01) and product choice variety (E = .36, p <. .01) are positively related to adoption intention of online shopping, risk aversion (E = -.23, p <. .05) is nega- tively related to the adoption intention of online shopping, as hypothesized. However, shopping con- venience (E = .05, n.s.) is not related to adoption intention of online shopping, offering no...
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(0IXOO¿OWKUHHIXQFWLRQVWRPDWFKEX\HUVDQG sellers, (2) to facilitate the exchange of informa- tion, goods, services and payments associated with market transactions, and (3) to provide an institutional infrastructure, such as a legal and UHJXODWRU\IUDPHZRUNWKDWHQDEOHVWKHHI¿FLHQW functioning of the market. In this way, the dif- ference between a traditional market and an EM is that the later leverages Internet technology to perform these functions with...
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An Empirical Investigation of the Role of Trust and Power in Shaping the Use of Electronic Markets. EU legislation is enforced more severely, and the sanctions are harsher than in the case of the national legislation. Additionally, the emphasis on the EU also could be the result of the extension of Utilia’s strategic interest, which does not focus exclusively on...
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Out of the 375 Web sites, 310 were retail Web sites and 65 were service Web sites.. The retail industry contained Web sites on mer- chandize stores. and so forth, where as the service industry consisted of Web sites on hotels and motels. The collected data provided rich description of the typi- cal features, their level of support for consumers’....
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this clearly shows brisk expansion in the value of Internet VDOHV:DOOLV,QWKH$VLD3DFL¿FUHJLRQ sales also grew rapidly, from about $200 billion in 2003 to about $300 billion by 2004 (United Nations Conference on Trade and Development [UNCTAD], 2003). In contrast, the situation in the. $UDEZRUOGLVGLIIHUHQWVLQFHWKHHVWLPDWHG¿JXUH for B2C in Africa and the Middle East cannot be compared with those in the US, the...
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A second group of studies that used this approach, applied a basic survey approach, that is, subjects were administered a questionnaire or they were pointed to an online-questionnaire form without previously visiting any e-commerce Web site (e.g., Bhattacherjee, 2002). To overcome these criticisms, this study LQGXFHG¿QDQFLDOULVNLQDODERUDWRU\VLWXDWLRQ While it does not fully represent a real-world risk, nevertheless, it allowed combining a...
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Riegelsberger, J., &. Paper presented at the Proceedings of the 2nd IFIP Conference on E-commerce, E-business, E-government (i3e). A., Benamati, J., &. Communications of the ACM . Short, J., Williams, E., &. Singh, N., Xhao, H., &. Paper presented at the Conference on Human Factors in Computing Systems.. The effect of culture on IT diffusion: E-mail and FAX in Japan...