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0.596, the number of bids is 0.660, the proportion of bids is 0.025, and the proportion of bidders is 0.042.. Com- parisons of the mean and median values indicate that a number of variables are likely to be non- normally distributed. When evaluated at the sample mean, the automobile auctions have a higher number of bids and bidders, nibbles and...
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attitude-based perspective refers to customer loyalty as the intention to repurchase (Fournier. Moreover, marketing research- ers have investigated the relationships between customer loyalty and different variables, for ex- ample, switching cost, which are considered as VLJQL¿FDQWDQWHFHGHQWVRIFXVWRPHUVDWLVIDFWLRQ (Bearden &. Research based on the American Customer Satisfaction Index supported empirically that customer loyalty is positively related to customer satisfaction (For- nell, Johnson,...
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Journal of Marketing Research . The effect of corporate image in the formation of customer loyalty. Journal of Service Research . Journal of Advertising Research . Barich, H., &. Journal of Marketing . In Proceed- ings of the 22nd European Academy Conference, Barcelona, Spain.. Journal of Economic Psychology . Journal of Marketing Management . Journal of Academy of Marketing Science...
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For example, Anckar and D’Incau (2002) IRXQG VLJQL¿FDQW GLIIHUHQFHV LQ LQWHQWLRQV WR use mobile services between adopters and non- adopters of the Internet. 6WUDWL¿HGVDPSOLQJZDVXVHGWRLQFOXGHFXVWRP- HUVIURPDOOIUHTXHQWÀ\HUOHYHOVUHSUHVHQWLQJD variety of customer loyalty to the company. In addition to the completed responses, nine were returned uncompleted. Another plausible reason is that cus- tomers who have reached a higher level within the loyalty program feel...
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Nordman, J., &. MSQ-mod- el—An exploratory study of the determinants of mobile service quality. Journal of the Academy of Marketing Science . Payne, A., &. R., Vandenbosch, M., &. Ram, S., &. Varshney, U., &. In Proceedings of the 34th Hawaii International Conference on System Sciences, Hawaii.. Venkatesh, V., &. A theoretical extension of the technology acceptance model:. This work...
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Even though courses were not intended for teachers’ professional development, local administrators noted that some of the local teachers’ performance improved after watching the remote teachers, in particular, for interdisci- plinary courses (Yap, 1996).. There are federal requirements for teacher aides to have at least a two-year associate’s degree to work in the classroom. Availability of distance education options makes...
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New forms of communication and virtual communities emerge in e-networks, when virtual learning is developed. The approach of developing virtual learning can be described as follows:. Guided and supported virtual learning.. Guided and supported virtual learning is based on teaching based on collaboration in groups where the teacher and students interact with each other using different kinds of digital software...
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There were also some corporate programs being provided, but these were delivered in the form of a combination of the previous formats. Drawing on research into e-learner experiences reported in the literature, and primary research carried out at the Ashridge Business School, UK, this chapter argues that this difference needs much stronger recognition than it currently has, and, as such,...
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The term is used to refer to many differ- ent approaches, from an electronically delivered training material to more advanced media-rich content, such as video-streaming, and sophisti- FDWHG³FODVVURRPWRROV´6HFRQGO\WKHUHDUHWKH GLI¿FXOWLHVVWHPPLQJIURPPHGLDK\SHWKDWUDLVHV expectations unrealistically. There have also been problems with the tech- nology itself. Despite efforts at standardization, compatibility between all courseware and learn- ing-management systems is far from achieved, making collaborations such...
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Also, the propositions suggest that given certain HQYLURQPHQWDOFRQGLWLRQVVXFKDVWKHVRFLDOLQÀX- ences received from peers, supervisors and the organization’s culture, as well as geographic and time differences, e-mentoring may act as a suit- able proxy for traditional mentoring relationships.. By taking the time necessary to learn about each partner, e-mentoring relationships can be long- term, healthy relationships, regardless of their. Most of the...
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There are also a number of studies that have examined the impact of culture on Web site design (Chau, Cole, Massey, Montoya-Weiss, &. Table 1 presents a summary of the Web site design features required to support each of Hofstede’s (2001) cultural dimensions.. The software often used in virtual communities can be broadly grouped as asynchronous or syn- chronous tools....
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Interactivity: Several features are included in the interactivity category. These features describe how the Web site interacts with users.. The number of clubs available within communities is similar for both of the clusters, where users can arrange club events.. Navigation: Structure of the Web site, types of links available, and the site map are evaluated in this category. A big...
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The Internet has gone from being a communication tool, used by a small sector of professional society (academics and military) to something that has permeated much of the business, corporate, and consumer world. Some of the largest and most able technological and information consuming organisations have seen this as an opportunity to create a totally new market for their products...
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Proceedings of the 2 nd International Conference on Logistics and Supply Chain Management, PSG College of Technology, Coimbatore, India.. Communication of the ACM . Infonomics — The rules of the. Strategy and the Internet.. Unravelling the process of creative destruction: Complementary assets and incumbent survival in the typesetter. Organisational Challenges of Implementing E-Business in the. The Case of Britain’s National...
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As the main supplier of geographical in- formation in Britain, NMA needed not only to LPSOHPHQW WDQJLEOH FXVWRPHU EHQH¿WV DQG WR advance online services, but also to change the organisation’s internal culture to a customer-led one. infrastructure, information systems and user sup- port in transforming the organisation. In the words of the Initiative Manager:. Projects under the e-strategy. New Web...
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The normal practice would be: you take the external consultancy methodology cookbook and you apply things from it and other projects that you worked for, and you get a sense of the right way to do things … but this organisation is different and ZHZDQWHGWKHVWUXFWXUHWRUHÀHFWZKDWZHGRQRW what consultants want us to do”.(Board member responsible for the structural change, 2003) “We did...
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ASPs in many respects represented a false start in the efforts to break out of the enterprise strait- jacket. Instead, they attempted to build businesses on the Internet using traditional technology architectures. Whilst many e-business models were premised on the basis that developing a brand preceded SUR¿WDELOLW\ &DVVLG\ VWDUWXS ¿UPV LQ particular, are unlikely to secure second-round venture capital funding...
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Today, many pundits claim that Web services would integrate ICT with patient care. 2XUUHVHDUFK¿QGLQJVVXJJHVWWKDWKHDOWKFDUH organizations were aware of the hypothetical ben- H¿WVRIHEXVLQHVV+RZHYHUWKH\ZHUHXQDEOHWR UHODWHWKHVHEHQH¿WVWRWKHLUGD\WRGD\SUDFWLFDO healthcare operations. The business transformational characteristics of the majority of ASP offerings were also low, as this was dependent upon integra- tion (Table 10.3). $JDLQVW WKH EDFNJURXQG RI WKH ¿YH .3$V VHH Currie, 2003) as discussed in...
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)LQDOO\VRPH¿UPVHQFRXUDJHWKHLUSURJUDP- mers to participate and contribute in open source projects to learn about the strengths and weak- nesses of this development approach. ECONOMICS OF OSS/FS Diffusion of OSS/FS. The open-source phenomenon and the turnover of standards (proprietary software) have attracted the interest of the economists, in order to explain and forecast the diffusion of open source among users and among...
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During the 2004 presidential election in the United States, it riled the political world so much that the Coalition for Economic Growth and American Jobs suggested that instead of call- LQJ WKH SKHQRPHQRQ ³RXWVRXUFLQJ´ ZH VKRXOG XVHDPRUHQHXWUDOWHUP³ZRUOGZLGHVRXUFLQJ´. In this chapter, we focus on outsourcing from the United States to India because the United States has become the largest outsourcing coun-...